Column Two: "Book review: "Leading Change"
Leading Change
John P. Kotter
It is widely recognised that organisations are under greater pressure than ever before to adapt to meet new conditions and challenges within their marketplaces. This has spawned many change management projects, reorganisations and strategic realignments. Most of these have failed.
This book takes a much-needed look at how the process of organisational change must operate if it is to have both short-term impact and long-term sustainability. At the core of the book, is a eight-step process:
* Establishing a sense of urgency
* Creating the guiding coalition
* Developing a vision and strategy
* Communicating the change vision
* Empowering broad-based action
* Generating short-term wins
* Consolidating gains and producing more change
* Anchoring new approaches in the culture "